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Last checked 2 min ago

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Frequently Asked Questions

FAQ

How singularity eSIM work?

Everything you need to know about the product and billing. Can't find the answer you're looking for?
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After selecting a country, click the “Check Compatibility” button or go to the “How It Works” page. Scroll down to the “Check Your Device” section and check whether your device model is available in the list.

After completing your purchase, open the “My Bundles” section, select the required bundle, and scan the displayed QR code to install and activate the eSIM on your device. Make sure your device is connected to a stable internet connection.

Open the “My Bundles” section and select the relevant bundle. You will see the remaining data, bundle status, and validity period.

If you’re not satisfied, you can receive a full refund within 30 days of your purchase—no questions asked.